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<title>helma.org/Bug Reporting</title>
<pubDate>Sat, 30 Aug 2008 14:23:26 +0200</pubDate>
<description>Updates for Page helma.org/Bug Reporting</description>
<link>http://dev.helma.org/Bug+Reporting/</link>
<item>
<title>Version 2</title>
<pubDate>Mon, 28 Apr 2008 09:23:45 +0200</pubDate>
<description>&lt;div class=&apos;diffbody&apos;&gt;&lt;table&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;11&lt;/td&gt;&lt;td&gt;If filing a bug with Bugzilla seems like too much work, you can also send a report to one of the &lt;span class=&apos;diffremoved&apos;&gt;&amp;lt;a href=&amp;quot;/development/mailinglists/&amp;quot;&amp;gt;&lt;/span&gt;&lt;span class=&apos;diffadded&apos;&gt;*&lt;/span&gt;mailing lists&lt;span class=&apos;diffremoved&apos;&gt;&amp;lt;/a&amp;gt;&lt;/span&gt;&lt;span class=&apos;diffadded&apos;&gt;*&lt;/span&gt;. Messages to the list tend to vanish in the archives, though, while bug reports don&apos;t, so chances of getting things fixed are usually higher with a proper report.&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</description>
<link>http://dev.helma.org/Bug+Reporting/history.diff?v=2</link>
<author>zumbrunn</author>
</item>
<item>
<title>Version 1</title>
<pubDate>Mon, 28 Apr 2008 09:21:16 +0200</pubDate>
<description>&lt;div class=&apos;diffbody&apos;&gt;&lt;table&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;1&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;Found a bug in Helma? The best way to get it fixed is to &amp;lt;a href=&amp;quot;http://helma.org/bugs/&amp;quot;&amp;gt;file a bug report with our Bugzilla system&amp;lt;/a&amp;gt;.&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;3&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;When writing a bug report, it&apos;s a good thing to remember that the person reading it does not know what you were about to do. Please add as much context and information as possible! At least the following info should be included:&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;4&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;5&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&amp;lt;ol&amp;gt;&amp;lt;li&amp;gt; What you were trying to do&amp;lt;/li&amp;gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;6&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&amp;lt;li&amp;gt; The (buggy) result you got&amp;lt;/li&amp;gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;7&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&amp;lt;li&amp;gt; The result you were expecting&amp;lt;/li&amp;gt;&amp;lt;/ol&amp;gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;8&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;9&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;Ideally, a bug report should include code to reproduce the behaviour, but of course that&apos;s not always a trivial task. &lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;10&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td style=&quot;width:2em; color:#999;&quot;&gt;11&lt;/td&gt;&lt;td&gt;&lt;span class=&apos;diffadded&apos;&gt;If filing a bug with Bugzilla seems like too much work, you can also send a report to one of the &amp;lt;a href=&amp;quot;/development/mailinglists/&amp;quot;&amp;gt;mailing lists&amp;lt;/a&amp;gt;. Messages to the list tend to vanish in the archives, though, while bug reports don&apos;t, so chances of getting things fixed are usually higher with a proper report.&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</description>
<link>http://dev.helma.org/Bug+Reporting/history.diff?v=1</link>
<author>zumbrunn</author>
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